Assistant Manager - Pacifica

We are seeking a full time (32-40 hours/week) Assistant Manager to help oversee our Coastal Outpost (retail store) operations at our Flagship store in Pacifica. 

The Assistant Manager is a key leadership role and will work alongside, and report to, our General Manager.

This position includes extensive customer service and additional responsibilities include:
  • Inventory management 
  • Customer support both in-store and some online
  • Ability to train new staff members
  • Merchandising
  • Backroom organisation
  • Handling customer issues, returns, exchanges
Skills and Qualifications:
  • 1+ years management experience in retail, hospitality, restaurant management, or membership services industry
  • Some surf knowledge is a must
  • Ability to engage customers & establish a welcoming environment
  • Keen attention to detail
  • Excellent communication skills
  • A strong, genuine desire to grow and share the Traveler brand
  • Proficient on Slack, Google Docs, and Shopify
The Ideal Candidate is:
Entrepreneurial- you bring 100% to the team, but are also self-motivated and well-equipped to execute tasks and plan autonomously; you are constantly seeking ways to improve internal processes and your work.

Effective- you believe in a customer-first, results-driven sales strategy. You identify measurable goals and work hard to achieve them.
Diplomatic - And great at making smart decisions.

Committed- you are punctual, reliable, and prefer a stable work environment.

Active- you have a love for the outdoors and surfing, and are excited to share the stoke with others.
Staff Perks:
Work 1 block to the beach
Surf Club membership across all 4 locations
30% off retail store products
Accrued sick pay
Monthly reimbursement for health coverage

Schedule:
32-40 hours / week
Likely Shifts: 11am-7:15pm, some weekends 

Pay:
$17-18/hr DOE

To Apply:
Send your resume along with a short 1-2 paragraphs about your favorite adventure to morgan@travelersurfclub.com with
Subject: Pacifica Assistant Manager
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