Assistant Manager - Ventura
We are seeking an outgoing and enthusiastic full time Assistant Manager to help oversee both the Surf Club and retail operations.
The Assistant Manager is a key leadership role and will work alongside our Manager to establish and grow the Traveler Surf Club in Ventura.
This position includes extensive customer service and additional responsibilities are broken down into 2 categories:
Traveler Surf Club is a full service destination, where members can store their surfboards in secure lockers, enjoy hot outdoor showers, day-use lockers, and heated furniture to warm up after surfing, among other services and amenities. The Assistant Manager would help build, grow, and maintain the Surf Club membership program along with all other services offered.
Traveler Coastal Outpost is a retail shop, which is co-located in the same space as the Surf Club. The outpost sells surf and outdoor gear as well as a curated selection of gifts, apparel and homegoods. The Assistant Manager would help with sales, customer service, and inventory management.
Skills and qualifications:
1+ years management experience in retail, hospitality, restaurant management, or membership services industry
Surf knowledge is a must
Ability to engage customers & establish a welcoming environment
Keen attention to detail
Excellent communication skills
A strong, genuine desire to grow and share the Traveler brand
Proficient on Slack, Google Docs, and Shopify
Experience with photography, graphic design, or social media content, a plus.
The Ideal Candidate is:
Entrepreneurial- you bring 100% to the team, but are also self-motivated and well-equipped to execute tasks and plan autonomously; you are constantly seeking ways to improve internal processes and your work.
Effective- you believe in a customer-first, results-driven sales strategy. You identify measurable goals and work hard to achieve them.
Committed- you are punctual, reliable, and prefer a stable work environment.
Active- you have a love for the outdoors and surfing, and are excited to share the stoke with others.
Work 1 block to the beach
Surf Club membership across all 4 locations
30% off retail store products
Accrued sick pay
Monthly reimbursement for health coverage
32-40 hours / week
weekends a must
Send your resume along with a short cover letter to hello @travelersurfclub.com with
Subject: Ventura Assistant Manager