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Buyer & Merchandising

Roles & Responsibilities: Buyer & Merchandising

Beyond the responsibilities of the Retail Specialist and Brand Ambassador mentioned below, the Buyer is someone who will manage vendor relationships and physical inventory. Responsibilities include:

  • Ensure stock levels are accurate and that inventory is organized on floor and back stock 
  • Using approved vendor list, reorder product when necessary within budget
  • Ensure product gets entered into inventory management software (Shopify) correctly, then labeled and merchandised on sales floor in visually appealing way
  • Manage vendor relationships and invoices
  • Responds and manages emails from
  • Surf Experience Required: Beginner-Intermediate

    Retail Sales Specialist- Included in all key roles
    Customer service and retail sales is a large part of any key role at Traveler. Knowing the merchandise and Club services offered along with how to communicate with in-store customers is essential. Below is a list of key core responsibilities of any Traveler Team Member.

    • Opening & closing store
    • Having detailed knowledge of all Traveler products and services
    • Being great at answering customer questions and guiding them to make the right purchase choices
    • Excellence in exchanges and returns 
    • Organizing merchandise on sales floor and back stock room
    • Tagging & managing inventory
    • Online store fulfillment

    Brand Ambassador- Included in all key roles
    Being a brand ambassador who contributes to the visual and creative narrative of Traveler Pacifica is also a key part of Team Member responsibilities. This includes:

    • Collecting images, video or creative ideas for instagram stories and posts 1x / week to be uploaded into Later media folder platform i.e. :
      • Surf-check videos
      • Images or video of new product when it arrives
      • Images or videos of surf club members or guests enjoying the club space
      • Images or videos of local landscapes 

    Additional General Manager Responsibilities
    Any of the 3 Key roles may take on additional GM responsibilities as schedules permit. We will be looking to include GM responsibilities with any applicant for a Key role who can also commit to an additional 10-20 hours per week.

    GM responsibilities include:

    • Staff Scheduling
    • Bank Deposit Drops
    • Ordering Store Supplies
    • Liaison to Property Manager 
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