We gladly accept returns for items received in original packaging, unworn, and new condition, excluding swimwear and sale items, with tags (and hygienic liners in place if applicable) within 7 days of original purchase date for in-store purchases and within 14 days for online purchases.
Wetsuit purchases can be returned for store-credit only and must be returned for credit within 7 days of purchase date (14 days for online orders). Tags on, brand new condition, no exceptions.
Returns received within 30 days of original purchase date are eligible for exchange or store credit. During holiday season, you may exchange gifted items until January 30 of the next year.
All sale items, including items purchased with promotional discount codes, and swimwear, including wetsuits are FINAL SALE.
In the event of a return or exchange within the accepted timeframe, customer agrees to pay for shipping back to Traveler. Traveler will then pay for shipping the exchanged item back to customer.
Please email firstname.lastname@example.org with any questions or concerns.
Please send returns/exchanges to:
Traveler Surf Club Returns
5450 Coast Hwy
Pacifica, CA 94044